To change partner brand, you will need to apply for a new JAL CLUB EST JALCARD of the desired partner brand.
Therefore, after a new "JAL CLUB EST JALCARD" is issued, you will be required to cancel your existing card membership.
<Procedure method>
Please submit the "Withdrawal Notice (with separate card issuance conditions)" along with the "JAL CLUB EST Membership Application Form".
Normally, after a new JAL CLUB EST JALCARD is issued in about 3 weeks*, your existing card will be automatically canceled in about 2 weeks.
If you already have a "JAL CLUB EST JALCARD", unfortunately you cannot complete the procedure online. Please complete the procedure in writing.
*It may take additional days if there are any deficiencies in the submitted documents, etc. or due to postal circumstances. If there are consecutive holidays such as Golden Week or New Year's holidays, it may take more days.
To request documents, please contact the office below.
◆ JALCARD Contact Center
Tel: 0120-747-907
<Cell phone/from overseas> 03-5460-5131
Monday to Saturday 9:00-17:00 (Closed on Sundays, public holidays, and the New Year holidays)
* CLUB-A GOLD Card, Platinum, and JAL Diners Card members should use the phone number printed on the back of their card. * When calling, please have your JALCARD ready. Entering your card number and PIN number in response to the automated voice guidance will make the process smoother.
[Notes regarding changes]
・Due to the change, the card number (16 digits) will be changed. If you have a contract for automatic transfer of utility charges, etc. using your current card number, you will need to go through the procedures to change your card number yourself with each contracted party after a new card is issued.
・The same JMB membership number (7 or 9 digits) will be issued. Please rest assured that the miles you have earned will be carried over. *When applying, you must enter JMB membership number in the designated field.
・A new card will be issued after the prescribed enrollment examination by co-branded credit card company. In addition, a new Credit limit will be set.
[Handling of card annual fee]
・A new annual fee will be charged for the new JAL CLUB EST JALCARD after it is issued.
・ JALCARD annual fee will be charged on the expiry month of the card. If you cancel your JAL CLUB EST JALCARD before the end of the month of expiration, there will be no annual fee for the following year.
・Please note that we do not refund annual fee that have been billed or confirmed.
[Handling of JAL CLUB EST limited Awards]
・A new coupon with a new expiration date will be issued for "Using Sakura lounge 5 times a year (domestic flights)". Coupons that have already been issued can also be used as is.
・For "2,500 miles every year," an additional 2,500 miles will be accrued after a new card is issued.