Cash advance services are provided by each co-branded credit card company, and a contract is required in advance for use. *Cashing services cannot be used with "JALCARD Suica" and "JALCARD OP Credit."
Please contact each co-branded credit card company for inquiries about the status of your cash advance service contract and for service details.
Contact information for each co-branded credit card company
< JAL Mastercard / JAL Visa Card / JALCARD TOKYU POINT ClubQ> ◆ DC Card call center Tel: 03-3770-1177 Business hours: 9:00-17:00 (Closed during New Year's holidays)
< JAL JCB Card > ◆JCB Information Center Tel: 0422-76-1700 / 06-6941-1700 Business hours: 9:00-17:00 (Closed during New Year's holidays)
< JAL American Express® Card > ◆MUFG Card American Express Card Desk Tel: 0570-001-103 / 03-5489-6182 Business hours: 9:00-17:00 (Closed during New Year holidays) *Please note that Shopping miles will not be accrued for cash advance service usage.
< JAL Diners Card > ◆Diners Club Call Center Tel: 0120-074-024 Business hours: Monday to Friday 8:00 to 20:00, Saturday 8:00 to 18:00 (closed on Sundays, holidays, and New Year's holidays)
Additionally, if you are a new applicant and wish to receive a loan such as a cash advance, you will be required to submit proof of income based on the Money Lending Business Act.